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BAMBA EXPERIENCE > PRIVACY POLICY



Effective May 25, 2018

Here at Bamba Experience Inc. it is important to us that you feel secure providing us with your information.
We value your data privacy and data security, and in the interest of transparency we want you to be fully aware of how and why we use your personal data.

Bamba Experience Inc.: Will from here out be referred to as us, we or Bambaexperience.com
Site: Refers to the home page found at Bambaexperience.com and all the other pages under this domain.
Personal Data: Data that can be used to identify a natural person; this includes but is not limited to information such as names, physical addresses, email addresses, and telephone numbers.
Partners:"Partners" includes third parties with whom Bambaexperience.com may have co-branding arrangements or some other business relationship or alliance, as well as other web sites incubated or funded by Bambaexperience.com.


1. What information we collect

We collect and store personal information in several ways at different parts of our Site. This information may include your legal name, email address, physical address, telephone number(s), and other self-identifying information.

We may request certain information using online order forms for products and services. On the order forms, we may collect contact information, financial information, demographic information, and method of payment, and, if applicable, a credit or debit card number.

We may also collect information about you in surveys or for sweepstakes and contests on the Site, as well as information about the searches you perform and the pages you visit on the Site.

We may also monitor, on an anonymous aggregate basis, patterns of use in connection with emails sent out, including which links are clicked on in our email communications.


2. How we use the information

We will use the personal data you communicated at the time of booking in order to manage and operate the services booked through Bamba or any other partner. This is required for the operation and management of a tour broker. Upon completion of providing the services booked, we may contact you to ask for your feedback in an attempt to continuously improve our products.

We may use the aggregate information of clients to better personalize the content of the Site, our mailing letters and our product offering. This information may also be used to target our Social Media ads to look-alike audiences. Such aggregate information will not identify individual clients.

We may use your information to send you promotional materials about Bambaexperience.com and its partners. We reserve the right to request any additional information necessary to establish and maintain your account for use of the Site. We may also use your information to contact you, if necessary.

All information collected by Bambaexperience.com will be protected in accordance with our Privacy Policy. We may also automatically collect your Internet Protocol address to help diagnose problems and for system administration.


3. How we share the information

We may share information as outlined below but we will not sell, rent or barter your information to advertisers.

In order to provide you with co-branded services, and to improve our features, we will sometimes share your information. Information collected during the tour booking process will be shared with any third-party company that provide services during any tours booked through Bambaexperience.com when necessary. Only information relevant to your tour will be shared; this may include your legal name, telephone number, email address and any other pertinent information.

We may from time to time aggregate statistical information regarding our customers, traffic patterns and site usage. Such aggregate information will not identify individual users nor be marketable.

We reserve the right to disclose any information if such action is necessary (a) to conform to the requirements of the law or to comply with legal process or subpoena served on Bambaexperience.com, (b) to protect and defend the legal rights or property of Bambaexperience.com, the Site, or its users, or (c) in an emergency, to protect the health and safety of its users or the general public.

We further reserve the right to release any information concerning any user if that user participates (or is reasonably suspected of participating) in any illegal activity, even without a subpoena, warrant, or other court order. We will cooperate with law enforcement agencies in identifying those who may be using our servers or services for illegal activities. We also reserve the right to report any suspected illegal activity to law enforcement for investigation or prosecution.


4. Choices in the collection, use and distribution of your information

You may occasionally receive information about the products or services you have shown interest in on Bambaexperience.com, these may include Bambaexperience.com products and services, and the products and services of our partners.
Upon registering on the Site, you agree to "opt in" to receive mailings from Bambaexperience.com and/or its partners. If you submit the registration form from our contact us page, you thereby consent to being placed on our lead mailing list. You may subsequently contact us to request to be removed from this list. In every update that we send, we will include an option to discontinue receipt of future updates. You will not receive marketing emails from this list.

You are not obliged to visit our site nor to give us your information but you will not be able to take advantage of our Site nor to continue through the booking process without doing so.
We reserve the right to limit any registrations on our Site to those who will accept our terms and to those who will provide the requested information.


5. Cookies and how we use them

In order to improve your user experience on the Site and to offer customizable and personalized services, Bambaexperience.com may opt to use cookies to store and sometimes track information about you. A cookie is a small amount of data that is transferred to your computer's hard drive.

All portions of the Site that prompt you to log in or that are customizable require that you accept cookies. No exterior companies or partners have access to cookies placed on your computer by Bambaexperience.com unless you select the option, upon registering with the Site, to share user information with Bambaexperience.com's partners or other web sites incubated or funded by Bambaexperience.com and/or its affiliates.

We may use cookies to reduce the time required for you to submit your requests and for Bambaexperience.com to respond to such requests. Cookies will not be used by us to retrieve any information about you, or from your computer, that you do not voluntarily give to us. Cookies may also be placed on your computer when you link from the Site to our partners' web sites or when you click banner ads provided on our Site.
Cookies placed on your computer by third parties by or through the Site, if any, are not the responsibility of Bambaexperience.com. Please contact the third party placing these cookies to find out what information is collected and how it is used. You can usually edit your browser to not accept cookies.


6. How we protect your personal information

For all our transactions, we employ reasonable and current internet security methods and technologies. Where appropriate, we password protect, use encryption techniques, and install firewalls.

We strive to protect you. We encourage our participating service providers to adopt and honour their own consumer privacy policies. For all our efforts to safeguard your privacy, no system can be guaranteed. We cannot ensure or warrant the security of any information that you transmit to us, or that we transmit to you, or guarantee that it will be free from unauthorized access by third parties. Once we receive your information, we use reasonable efforts to ensure its security on our systems.


7. How you can access, update or delete your information

As part of your use of the Site, you are responsible for maintaining and updating, as applicable, your account’s Registration Data with current, accurate, and complete information. You may view, update, and/or edit the Registration Data you have provided to Bambaexperience.com by submitting your contact information.

Any consent given in the past may be revoked at any time with future effect. To delete your personal information from our systems, you will need to send an email to marketing@bambaexperience.com with your request. To stop receiving marketing emails, simply click on Unsubscribe in any Bamba marketing email.


8. What else you should know about your online privacy

The Site may also contain links to other web sites and advertising. The privacy policies of those websites and advertisers may significantly differ from that of our Site. It is your responsibility to contact such web site operators or advertisers directly to determine their privacy policy.

Please be aware that we may make changes to this Policy without notification.

 

If you have any comments or questions about our Privacy Policy, please get in contact with us via email at marketing@bambaexperience.com



    WHY BAMBA?
Adventures For Everyone
Wherever and however you want to go, Bamba has an option for you! We operate in over 80 countries across 5 continents and create trips to suit every type of traveller, whether you want to go solo or on a group adventure.
Tailor Your Dream Trip
We offer a wide range of itineraries and destinations, but if you can't find your perfect trip, don't stress! We can customise your trip to fit your budget and time-frame, from the simplest of routes to the most unique and specialised itineraries.
Support At Every Step
Your happiness is our priority! Bamba allows you to travel easily with an expert staff and dedicated customer service team. We give you the security and confidence to push your limits and go where you've never been before!
    WHY BAMBA?

Adventures For Everyone
Wherever and however you want to go, Bamba has an option for you! We operate in over 80 countries across 5 continents and create trips to suit every type of traveller, whether you want to go solo or on a group adventure.
Tailor Your Dream Trip
We offer a wide range of itineraries and destinations, but if you can't find your perfect trip, don't stress! We can customise your trip to fit your budget and time-frame, from the simplest of routes to the most unique and specialised itineraries.
Support At Every Step
Your happiness is our priority! Bamba allows you to travel easily with an expert staff and dedicated customer service team. We give you the security and confidence to push your limits and go where you've never been before!
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