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BAMBA EXPERIENCE > FREQUENTLY ASKED QUESTIONS


FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

General FAQs

What are Hop-on Hop-off Passes?
 
Travellers looking for a flexible way to travel, with no fixed schedules, can choose from our many open-dated Hop-On Hop-Off Passes all around the world. These passes include all public transportation and handpicked experiences along a set route of your choice with flexible schedules.
All you have to do is decide on the route that suits you best, depending on where you want to go and how much time you want to travel! Choose from our many options or create your own tailor-made pass!
For more information, click here.
 

What are Adventure Trips?
 
Travellers looking for a structured itinerary, with accommodation included, and a fixed trip length, can choose from our many Adventure Trips all around the world. Adventure Trips are organised trips with set itineraries which can be combined with any other Bamba trip or booked independently.
For more information, click here.
 

Can Bamba help me create a customised travel package?
 
Yes we can! We specialise in creating customised trips so if you still haven’t found the perfect route, our expert team can create a personalised itinerary with customised activities, lodging, and transportation options just for you. You can fill out our Tailor Made Trip Form and we will plan a tailor made trip to suit your travel needs and interests!
 

Who will I be travelling with?
 
Most of our trips cater to the adventurous independent traveller. In fact, many of our travellers arrive on their own and they quickly find that they easily meet like-minded people along the way at their hostels, on transportation, or during activities.
Regarding transportation, depending on the route, you might find yourself travelling on a public bus side by side with locals while at other times, you’ll take a tourist shuttle.
 

Do I need a travel visa?
 
Bamba recommends that you check the visa requirements at the appropriate embassies for your nationality at least 2-3 months in advance so you will have time to prepare your documents. Remember to make sure you have a valid passport with at least 2 empty visa pages and a minimum 6-months validity before travelling.
 

Do I need travel insurance?
 
Bamba Experience does not include travel insurance of any type. We highly recommend purchasing travel insurance for your trip especially when travelling in developing countries and discourage passengers to travel without travel insurance. Your current medical insurance may cover part of your trip so it is important for you to become familiar with your current coverage. We recommend purchasing additional travel insurance that provides coverage for medical emergencies, emergency evacuation and repatriation, lost or stolen items and unforeseen cancellations. If you plan to participate in activities such as white-water rafting, trekking, sand-buggy rides, etc… please make sure they are included on the policy.

World Nomads Travel Insurance

Bamba Experience has partnered with WorldNomads.com so you can travel safely anywhere in the world. You can buy, extend and make claims online even after you've left home. World Nomads travel insurance is available to citizens of over 150 countries and is specially designed for independent, adventurous travellers with coverage for overseas medical expenses, evacuation, baggage and other expenses.

Get a travel insurance quote
 

Is there an age limit?
 
Most of our Bamba travellers fall between the ages of 18 - 35, but everyone is young at heart and welcome to come experience the world with us! If you are between the ages of 18 and 118, we invite you to travel with Bamba Experience and have the time of your life!  Minors must be accompanied by an adult.
 

Anything else I need to know?
 
All Bamba bookings are subject to our advertised Terms and Conditions which you can check out on the Bamba website. Prices are correct at the time of printing the brochure but may vary at the time of booking due to currency fluctuations. Please check with your local travel agent or the Bamba Sales team for more details.
 


Hop-On Hop-Off Passes FAQs

What are Independent Hop-On Hop-Off Passes?
 
Most of our Hop-on Hop-off Passes are considered as ‘Independent’. There is no trip leader to follow around, only local guides for each included experience. You will be on your own travelling independently and at your own pace, sometimes on public transportation or in private shuttles. There are many like-minded travellers you will meet along the way too. We will pre-book all your transportation and included experiences, the rest will be up to you. Our Happiness Team will always be there to help and answer any questions you may have before, during and after your trip.
 

What are Guided Hop-On Hop-Off Passes?
 
We also offer Guided Hop-on Hop-off Passes in some specific regions, including Turkey and Australia. With 2-3 departures a week and guides to accompany you, your travel days will be more structured. Travellers with a tight schedule can follow the day by day itinerary and keep the same guide/driver during the whole journey, or you can hop-on and hop-off anywhere along the route to stay for as long as you want in each destination and wait for the next bus to come by!
 

What type of transportation is included in my pass?
 
Depending on the route or activity, you may be travelling by bus, boat, train, airplane, shuttle van, bicycle, canoe or even on foot… (you get the idea). On the trip of a lifetime, you may find yourself sitting next to a local on a public bus or riding in an air-con shuttle, bumping along in a motorised canoe or going by foot… the possibilities are endless! Whatever the mode of transportation, getting from one point to the next will surely be a memorable experience.
 

What type of experiences are included in my pass?
 
Every pass offers unique included experiences so you can live unforgettable memories along the way. We strive to offer tons of local experiences, cultural tours, activities in nature and of course historic tours too. Take a bike ride in Bangkok, walk through a favela in Rio de Janeiro, dance salsa in Havana, ride a camel in Pushkar, snorkel with rays and sharks in Belize… just a few examples of the fun things you’ll do!  (Occasionally, you will need to pay for the entrance fees or lunch in cash locally during your activity.)
For more info on included experiences, click here.

 

Is accommodation included?
 
For Hop-On Hop-Off Passes, accommodation is not included because we want to give travellers the flexibility to stay as long as they wish in each destination. Bamba provides you with a list of recommended accommodation in each destination so you can choose where to stay.
 

What does minimum recommended time mean?
 
We recommend a minimum number of days for each route so you will have time to enjoy the cities, towns, activities and nature. This is usually the shortest way to travel through the route with just enough time to see and do it all. Otherwise, you can take as much time as you want and travel without feeling rushed.
 

Can I travel in both directions, backtrack or start at a different point?
 
Your Bamba Hop-On Hop-Off Pass can only be used for the route purchased in one onward direction. If you wish to start at a different point along your selected route that’s ok with us! (Example: Your pass begins in Mexico City but you are already in Oaxaca, you can simply start from there)
 

Can I make changes to my pass by adding or removing activities or destinations?
 
Yes! We would be more than happy to give you a quote for adding destinations or activities to your existing pass. If you wish to skip activities or destinations we can also help you arrange that. You can reach us via email, skype, or telephone anytime!
 

I booked my pass!  So what happens next?
 
Congratulations!  You’re ready to go!  Now you’re ready to activate your pass and start travelling! If you have already sorted out your itinerary, the only thing you need to do is contact us via email at least 2 weeks in advance (especially during high season and holidays) so we can confirm the first leg of your journey.

If you still have questions or need help organising your itinerary, we are happy to help. Email us as soon as possible so we can help you squeeze the most into your trip if you are short on time or still need help deciding how many days to stay in each place. Leave the logistics and local recommendations up to us!

Depending on the region you will be travelling in, please find the corresponding email to contact:
North, Central and South America: [email protected]
Asia: [email protected]
Africa: [email protected]
Europe: [email protected]  
Oceania: [email protected]

 

Where is the departure point for my included experiences and transport?
 
We will always send you a confirmation email with detailed departure information at least one day in advance so you will know if you need to make your own way to a meeting point, go directly to the bus station or wait at your hotel for your pick-up.
 

Can I make changes to my departure dates anytime?
 
Yes! The Bamba Hop-On Hop-Off Pass is a flexible and convenient way to travel which allows you to make changes to your itinerary (departure dates) up to 24 hours in advance so you can enjoy each destination to the fullest! (Changes are subject to availability and while 24 hours is normally plenty of time to confirm changes, we strongly recommend making changes the sooner the better especially during high season and holidays. Buses book up quickly and may require more than 48 hours notice.)
 

What is the validity of my pass?
 
Hop-On Hop-Off passes in Oceania have a 6-month validity, while every other Hop-On Hop-Off Pass is valid for an entire year!  This means that you can begin and end your pass anytime you want, taking as long as you desire at each stop.
 


Adventure Trips FAQs

What are the different trip types on offer?
 
Self-Guided Adventures: There’s no tour leader to follow around on these adventures, only local guides for each included activity. You will travel independently on a fixed itinerary with prebooked public transportation, activities and accommodation. Take advantage of some free time to go explore at your own pace. Choose to stay overnight in hostels, 3-star, or 4-star hotels.

Private Adventure:
If you are looking for private arrangements for you and your travel buddy(ies), our private adventures are perfect for you! We offer a wide range of itineraries that come with a private driver/guide most of the time. Our list of adventures in the brochure is just a reference. We can easily help you create and personalise your own private adventure!

Small Group Adventure: These small group adventures include great local guides, all of your transportation, accommodation, and some meals. They give you the chance to move around more easily, step off the beaten path, and immerse yourself in the local culture. You’ll usually share your trip with no more than 12 like-minded travellers, though the average group size is often lower.

Bus Tour Adventure: Bus tours offer a cheap way to visit touristic sites. You will usually be travelling with a large group by bus, on a fixed schedule. Most of these tours only include bus transportation and accommodation, entrance fees and activities must be paid locally. These are independent tours accompanied by a tour coordinator who will organise the tour but not guide you.

 

What type of transportation is included during my trip?
 
Depending on the route or activity, you may be travelling by bus, boat, train, airplane, shuttle van, bicycle, canoe or even on foot… (you get the idea). On the trip of a lifetime, you may find yourself sitting next to a local on a public bus or riding in an air-con shuttle, bumping along in a motorised canoe or going by foot… the possibilities are endless! Whatever the mode of transportation, getting from one point to the next will surely be a memorable experience.
 

What type of experiences are included in my trip?
 
Every trip offers unique included experiences so you can live unforgettable memories along the way. We strive to offer tons of local experiences, cultural tours, activities in nature and of course historic tours too. Take a bike ride in Bangkok, walk through a favela in Rio de Janeiro, dance salsa in Havana, ride a camel in Pushkar, snorkel with rays and sharks in Belize… just a few examples of the fun things you’ll do!  (Occasionally, you will need to pay for the entrance fees or lunch in cash locally during your activity.)
 

Is accommodation included?
 
For Adventure Trips, accommodation is included for most of our multi-day options. Sometimes the only accommodation option available will be camping or in a shared twin room, while other times you can choose from a hostel dorm to a 3-star or 4-star hotel.
 

How do I get started once I’ve booked a trip?
 
Please remember to email us at least 2 weeks in advance so we can send you a complete confirmation email with a detailed itinerary and all of your trip details.

Depending on the region you will be travelling in, please find the corresponding email to contact:
North, Central and South America: [email protected]
Asia: [email protected]
Africa: [email protected]
Europe: [email protected]  
Oceania: [email protected]

 

Can I make changes to my itinerary?
 
All of our adventures are organised trips with set itineraries and a fixed trip length to which changes cannot be made once purchased (after purchase changes are subject to additional costs). These trips are great for people on a tight schedule who want to have everything pre-booked in advance.

However, before booking you may make changes to any adventure by contacting our expert team for a Tailor Made quote. Simply fill out our Tailor Made Trip Form and we will create the trip of your dreams with a customised itinerary, activities, lodging, and transportation options just for you.
 

Where is the departure point for my trip, activity or transport?
 
We will send you a complete confirmation email a few days prior to departure with a detailed itinerary and all of your trip details so you will know if you need to make your own way to a meeting point, go directly to the bus station or wait at your hotel for your pick-up.
 

    WHY BAMBA?
TRAVEL INDEPENDENTLY
You are a traveler, not a tourist. We want you to be able to explore the world exactly as you have always dreamed it. You are free to travel at your own pace with no tour leaders or set schedules.
DAILY DEPARTURES
Depart any day you want, 365 days a year whether you are traveling on your own or in a group.
UNLIMITED SCHEDULE CHANGES
We make it easy for you to be spontaneous! Enjoy the freedom of making an unlimited amount of changes to your schedule before and during your trip. Your pass is valid for 12 months so you can take all the time you need to enjoy your journey!
BAMBA EXPERIENCE | ALL RIGHTS RESERVED - COPYRIGHT 2012